Acceptance of Terms
These Terms of Service ("Terms") govern your access to and use of SatisCation.com (the "Site") and any related services (collectively, the "Service") operated by SatisCation, LLC ("SatisCation," "we," "us," or "our"). By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms or the Privacy Policy, you must not use the Service.
Age Requirement: The Service is intended for users who are 13 years of age or older. By using the Service, you affirm that you are at least 13 years old. If you are under 18, you may use the Service only with the involvement and consent of a parent or legal guardian. The Service is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you are under 13, please do not use this Site or provide any information to us.
Additionally, if you create an account or purchase a subscription (as described below), you must be at least 18 years old or have the legal capacity to form a binding contract in your jurisdiction (or have your parent or guardian's consent).
Account Creation: Creating an account on SatisCation.com is optional. If you choose to register, you will be asked to provide certain information (such as a username and email address) and to create a password. You must provide accurate, current, and complete information during registration and update it if it changes.
Account Security: You are responsible for maintaining the confidentiality of your account login credentials and for all activities that occur under your account. You should use a strong password and limit access to your account. If you suspect any unauthorized use of your account or any other breach of security, you must notify us immediately at [email protected].
Account Termination: You may close your account at any time by contacting us or using any account deletion feature provided. We reserve the right to suspend or terminate your account (or access to certain features of the Service) at our discretion if you violate these Terms or if we suspect fraudulent or malicious behavior.
Demographic and Preference Data: SatisCation allows you to input various demographic information (such as age, gender, income range, whether you rent or own your home, and political affiliation) and personal preferences regarding factors like climate, safety, education quality, economic opportunities, etc.
Use of Your Inputs: By submitting information to the Service (including survey responses and preference selections), you grant SatisCation a license to use that information for the purpose of providing the Service to you and other users. This includes calculating your personalized "life satisfaction score," improving our algorithms and data accuracy, and generating aggregated insights. We will handle personal data in accordance with our Privacy Policy (see below for more details on data handling and privacy rights).
HOA Resident Survey: If you participate in our Homeowners Association (HOA) resident satisfaction survey or similar community feedback initiatives, you agree that your responses may be shared with or made available to relevant third parties such as city planners or community organizations, but only in an anonymized or aggregated form. We will not disclose your identity or personal contact information in any survey results shared publicly or with third parties. Survey participation is voluntary, and by submitting a survey you consent to this use of your feedback.
You agree to use SatisCation.com for lawful purposes and in accordance with these Terms. In particular, you agree NOT to:
We reserve the right to monitor usage of the Service for compliance purposes, and to suspend or terminate access for users who engage in prohibited activities.
SatisCation Content: The Service and all materials published or generated on it (including the life satisfaction scoring algorithm, design, text, graphics, logos, and other content provided by SatisCation) are owned by or licensed to SatisCation, LLC and are protected by intellectual property laws. SatisCation grants you a limited, revocable, non-exclusive, non-transferable license to use the Service and its content for your personal, non-commercial use, in accordance with these Terms. You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any of the content on the Service without our express written permission, except as enabled by features of the Service (such as sharing a summary of your results for personal use).
User-Provided Content: Aside from your personal data and preferences (covered under "User Data" above), if you submit any feedback, suggestions, or other content to SatisCation (for example, comments or emailed suggestions), you grant SatisCation a worldwide, perpetual, irrevocable, royalty-free license to use and incorporate that feedback into the Service or our business operations. If we choose to use your feedback, we will do so without any obligation to compensate you.
Trademarks: "SatisCation" and our logos, slogans, and any brand features are trademarks of SatisCation, LLC. You may not use these trademarks without our prior written consent. All other trademarks appearing on the Service are the property of their respective owners.
Free and Paid Features: SatisCation.com may offer certain features for free and others as part of a paid subscription ("Premium") in the future. We will clearly indicate which features require payment. Using the free features of the Service does not require payment, but may have limited functionality compared to paid features.
Payment Processing: If you choose to subscribe to any paid services (once available), payments will be processed by third-party payment processors (such as Stripe). You may be required to provide billing information such as your credit card number, billing address, and other payment details. All payment information is collected and processed by Stripe or any other payment service provider we use; SatisCation does not directly store your full credit card information. By subscribing, you agree to pay the applicable fees and taxes and to abide by the terms and policies of the payment processor (e.g., Stripe's terms of service). We will provide further information about any subscription plans (such as pricing and billing frequency) at the time those services are offered.
Refunds: Any refund policy for subscription fees will be communicated when paid services launch. Unless otherwise provided by such policy or required by law, all fees are non-refundable.
Changes to Fees: Subscription fees (if introduced) are subject to change. We will give you advance notice of any change in fees. If you do not agree to a fee change, you may cancel your subscription before the new fee takes effect.
Your privacy is very important to us. Our data collection and use practices are described in detail in our Privacy Policy (see below). The Privacy Policy is considered part of these Terms. We encourage you to read it carefully to understand how we collect, use, and share your information. By using the Service, you consent to the collection and use of your information as outlined in the Privacy Policy. If you do not agree to the Privacy Policy, do not use the Service.
Analytics: SatisCation uses third-party analytics services (such as Umami Analytics) to help us understand how users interact with our site. These services collect usage data such as page visits, browser type, and other device information. Umami Analytics is a privacy-focused tool that does not use cookies or collect personally identifiable information; it provides aggregated usage statistics. For more details, please see our Privacy Policy.
Payment Services: For handling payments and subscriptions, we may integrate third-party payment processors like Stripe. If you engage in transactions, you may be redirected to or interacting with such third-party services, and they may collect personal information (like payment details) to process your transaction. These third parties operate under their own terms and privacy policies, and SatisCation is not responsible for their content or practices. However, we aim to work only with reputable providers who meet high data security standards.
External Links: Our Service may contain links to other websites or resources that are not operated by SatisCation (for example, a link to a city’s website or an article). These links are provided for convenience and reference only. We have no control over the content, policies, or practices of any third-party websites. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the terms and privacy policies of any third-party sites you visit. SatisCation assumes no responsibility for the content or practices of any third-party sites or services.
The SatisCation Service is provided on an "AS IS" and "AS AVAILABLE" basis, without warranties of any kind, either express or implied. To the fullest extent permissible under applicable law, SatisCation, LLC and its affiliates, suppliers, and partners disclaim all warranties, express, implied, or statutory, including but not limited to implied warranties of title, merchantability, fitness for a particular purpose, and non-infringement.
In particular, while we strive to provide useful and accurate information:
To the maximum extent permitted by law, in no event will SatisCation, LLC, its officers, directors, employees, agents, or partners be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of or inability to use the Service or any content on the Service. This includes, but is not limited to, damages for lost profits, lost data, personal injury, emotional distress, or other losses, even if we have been advised of the possibility of such damages.
In no event shall the total liability of SatisCation, LLC for all claims arising out of or relating to these Terms or the Service exceed the amount you may have paid to us for the Service in the six (6) months immediately preceding the event giving rise to the claim, or one hundred U.S. dollars (USD $100) if you have not had any payment obligations to SatisCation, whichever is greater.
Some jurisdictions do not allow the exclusion of certain warranties or the limitation/exclusion of liability for incidental or consequential damages. To the extent that such laws apply to you, some of the exclusions or limitations above may not apply. In such cases, SatisCation's liability will be limited to the fullest extent permitted by applicable law.
You agree to defend, indemnify, and hold harmless SatisCation, LLC and its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including reasonable attorneys' fees) arising from:
We reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of such claims. You will not settle any claim without our prior written consent.
Modifications to Service: SatisCation is constantly evolving and improving. We may add, change, or remove features or content of the Service at any time, with or without notice. We may also suspend or discontinue the Service altogether. We are not liable if any change affects your use of the Service or your personal results or data (although if you have a paid subscription and a change materially affects it, please contact us as you may be entitled to a remedy or refund as required by law or our policies).
Updates to Terms: We may revise these Terms from time to time. If we make material changes, we will notify users by posting the updated Terms on the Site and updating the "Last updated" date at the top, or by other prominent communication. It is your responsibility to review these Terms periodically. Your continued use of the Service after any changes constitutes acceptance of the new Terms. If you do not agree to any updated Terms, you should stop using the Service and, if applicable, cancel your account or subscription.
These Terms and any dispute arising from your use of the Service are governed by the laws of the State of Colorado and applicable United States federal law, without regard to conflict of law principles that would result in the application of any other law.
Jurisdiction: You agree that any legal action or proceeding relating to these Terms or the Service will be brought in the state or federal courts located in Colorado. You consent to the jurisdiction of and venue in such courts and waive any objection that such courts are an inconvenient forum.
(If the company opts to include an arbitration clause or alternative dispute resolution method, it can be added here. As of now, disputes will be handled in court as stated above.)
International Use: We make no representation that the Service is appropriate or available in locations outside of the United States. If you choose to access or use the Service from outside the U.S., you do so at your own risk and are responsible for compliance with local laws.
Entire Agreement: These Terms (along with the Privacy Policy and any additional guidelines or rules posted for specific features of the Service) constitute the entire agreement between you and SatisCation, LLC regarding the Service and supersede any prior agreements or understandings, whether written or oral, relating to the subject matter herein.
Waiver and Severability: Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable, such provision will be enforced to the maximum extent permissible and the remaining provisions of these Terms will remain in full force and effect.
Assignment: You may not assign or transfer these Terms or your rights or obligations under them without our prior written consent. We may assign these Terms (or any rights or obligations under them) at any time without notice or consent, in connection with a merger, acquisition, reorganization, or sale of assets, or by operation of law or otherwise.
Headings: Section titles and headings in these Terms are for convenience only and have no legal or contractual effect.
If you have any questions, concerns, or feedback about these Terms or the Service, please contact us at [email protected]. We will do our best to address your inquiry promptly.